Health Systems Specialist

• Department: Department of Veterans Affairs
• Location: Location Negotiable After Selection

The Primary Health System Specialist serves as the principal administrative and communications liaison within the VISN Operations Center. This position is responsible for all administrative and communications functions between the VISN, VA Headquarters, and Health Service Areas.

The Primary Health System Specialist exercises sole discretion and direct authority to manage and coordinate the work of Management Analysts and Staff Assistants, and collaborates with Strategic Planners, Veterans Experience Officers, Public Affairs Officers, and Compliance personnel aligned at the VISN level to direct the Health Service Area.

The role ensures operational excellence and strategic alignment of the VISN, meeting organizational objectives and engaging stakeholders through robust administrative and communications practices. The incumbent has a direct reporting line to the Network Director and senior VISN leadership, regularly communicating executive-level guidance and operational recommendations without intermediary review.

The position is located within VHA and the department that reports directly to the Under Secretary for Health. Major Duties Include but are not limited to:
Serves as the Primary Health System Specialist, functioning as the primary liaison between the VISN, Health Service Area, and VA Headquarters, facilitating the flow of information and assignments between such offices.

Has sole authority to set priorities, assign tasks to administrative support personnel, and ensure completion of all administrative requirements for the VISN Operations Center. Prepares daily briefings and delivers information directly to VISN and HSA Senior Executive Leadership Teams as required. Evaluates facility and VISN operations against short and long-range objectives.

Performs administrative work in one or more of the following areas: personnel, management/administration, budgeting and financial management, procurement and contracting, property management, and/or supply. Independently determines the methods and approaches used to manage these functions. The incumbent performs management support work.

such as program or office planning, evaluation of administrative programs or issues, training program administration, correspondence control, liaison, special projects, or board or committee related work. Exercises independent judgment and discretion to resolve administrative, procedural, and operational issues without supervisory review.

Directs and manages all administrative functions within the VISN Operations Center, ensures efficient workflow, oversees resource allocation, and ensures adherence to organizational policies. Acts as the principal administrative lead in all communications and coordination with Strategic Planners, Veterans Experience Officers, Public Affairs Officers, and Compliance teams to achieve organizational objectives.

Serves as the responsible contact for projects from initiation to completion, including presentation of results to senior Leadership. Provides comprehensive staff support in the development of both long- and short-range policies and plans for the organization by coordinating the medical administration needs of the organization(s) to which accountable.

Leads all administrative planning processes for the VISN Operations Center, provides authoritative recommendations, and develops administrative processes, guidance, and systems that ensure continuity of operations. Administers planning process and provides authoritative recommendations. Develops and directs the total and complex administrative duties of the VISN Director and Deputy Network Director.

Develops processes,…