Senior Crew Lead

Job Summary

Act as Assistant Manager of Operations overseeing events held in the Stadium and Arena as well as everyday maintenance and upkeep of the venues. Manages an operations crew to help and facilitate planning, preparing, and executing setups, take downs, and operations during Stadium and Arena events. This position reports to the Operations Manager, who reports to the Sr. Associate Director of Operations, who reports to the Director of Stadium, Arena, and Campus Event Services department.

• Hires, trains, evaluates, and manages staff.
• Recommends needed equipment and supplies, including monitoring cleaning/chemical supplies and inventory.
• Drives department vehicles to help with maintenance, snow removal, field turf upkeep, and transporting crew.
• Attends planning meetings with department staff to coordinate events.
• Supports the Operations division of Stadium, Arena, and Campus Event Services by assisting with event preparation, building cleaning and maintenance, and working events.
• Provides a high level of customer service while communicating and interacting with clients, departments on campus, vendors, and staff.
• Uses stadium calendar software to access event details, prepare reports, print delivery orders, and delivers post-event information to the Client Services team for billing.
• Assists in the creation of schedules for crew.
• Supports, advocates for, and is an example to others of the Stadium, Arena, and Campus Event Services culture core beliefs:
  Get It Done, Power in Unity, Best of the Best.
• Work hard. Be reliable. Don’t complain.

An Associate’s degree in a related field or equivalency (one year of education can be substituted for two years of related work experience) and four years experience related to the area of assignment is required, with at least two years experience leading a maintenance crew. A valid Utah Driver’s license is required.

• Ability to perform manual labor for extended periods, often under unfavorable weather conditions.
• Demonstrate ability to carry out tasks in a reliable, productive and expedient manner and be able to adhere to strict deadlines.
• Demonstrate knowledge of practices and procedures related to event set-up and conversions, typical methods and techniques for cleaning and maintaining the equipment and proper use and care of hand power tools.
• Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Follow all policies/procedures, risk management, safety precautions, rules, regulations and emergency procedures established at the facility.
• Work effectively under pressure and/or stringent schedule and produce accurate results.
• Remain flexible and adjust to situations as they occur.
• Ability to work irregular hours that may vary due to functions and may include day, evening, weekends and holidays.
• Past experience working events and leading a team.
• Forklift operator certification. If an applicant does not currently hold a valid certification, it is required to be obtained within 3 months of being hired.
• This position requires lifting heavy equipment, bending, standing for long periods, walking, sitting, and other movements required for performing job duties.
• Possesses the ability to gather information and make decisions on their own.
• Be a problem solver.
• Stays calm under high pressure and maintains composure when facing difficult situations.

The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at  for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions.

Please contact Utah Retirement Systems at  or  or University Human Resource Management at  if you have questions regarding the post-retirement…