Operations Superstar at Red Hanger​/FRSTeam

Benefits:

• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off

Join our growing dry cleaning company with multiple locations and help us deliver exceptional service, streamline operations, and build a winning team. Our business is Red Hanger Cleaners/FRSTeam of Utah

As our Operations Superstar
, you’ll be the right hand of the executive team and the engine behind our daily success. Your responsibilities will include, but are not limited to:

• ✅
  Train and mentor team members across all locations to ensure consistency, quality, and excellent service
• 💬
  Lead customer service excellence
  —support front‑line teams in creating memorable customer experiences
• 📋
  Enforce policies and procedures
  , ensuring operational consistency and accountability across all stores
• 📊
  Monitor and maintain key performance metrics
  , including production efficiency, turnaround time, quality control, and customer satisfaction
• 🚛
  Coordinate logistics for pickup/delivery routes, inventory, and equipment across multiple locations
• 🛠️
  Identify and solve operational issues quickly and effectively, always looking for process improvements
• 🧠
  Work directly with the leadership team on strategy, growth initiatives, and special projects

• Proven experience in operations, retail, hospitality, or service‑based businesses (multi‑unit management a strong plus)
• A natural leader with excellent people skills and a track record of developing strong teams
• Detail‑oriented and metrics‑driven
  , with a sharp eye for both customer experience and operational efficiency
• Able to thrive in a hands‑on, roll‑up‑your‑sleeves environment
• Strong communication and problem‑solving skills
• Comfortable using technology and reporting tools to track performance and manage systems

• Be a key leader in a respected and growing company
• Work with a supportive, entrepreneurial team that values your ideas and leadership
• Make a real difference
  —we’re not just cleaning clothes; we’re restoring confidence and serving our communities
• Competitive pay, benefits, and opportunities for career growth

Pay based on experience and competency. Bonuses based on performance