Child Care Administrative Assistant

Child Care Administrative Assistant

Job Summary

Provides routine childcare office support. Provides support and assists with the overall administration and development of childcare center operation. May substitute in childcare classrooms when needed.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.

• Demonstrate effective communication with professionals, parents, and children
• Demonstrate an ability to work independently but show a willingness to take direction from the supervisor
• Demonstrate a warm, energetic disposition and enjoy working with families and young children (6 weeks to 5 years) and be willing to help out in classrooms as needed
• Reviews and processes child care applications and related forms; reviews them for accuracy and completeness; ensures compliance with University and department policies, procedures, and federal, state, and local regulations. Efficiency and speed of processing is a must.
• Receives, greets and directs visitors to the appropriate person or center. May provide child care center orientation and child development information for parents. May be asked to work with diaper bank.
• Answers telephones, provides assistance, and directs families to the correct person or office. Returns calls and emails in a timely manner.
• Processes and answers parent questions in a timely manner, through phone or email.
• Creates and maintains child files, service agreements, schedules, etc, and helps centers access information.
• Schedules appointments with parents and arranges for tours and orientation meetings
• Answers questions about the organization and associated activities.
• A large portion of the work is completed in Microsoft Word, Excel, EZ Care, and other browser programs, therefore, excellent computer skills are a must.
• Help out in classrooms as needed/instructed.
• Other duties as assigned. This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.
• Other duties as assigned.

The incumbents in the is position are expected to be familiar with the department's policies and procedures and are required to have a working knowledge of University and department organizations and procedures in order to answer and assist staff and visitors.

Work environment and level of frequency typically required:

Nearly continuously: office environment, occasional: early childhood classroom environment or early childhood kitchen.

Requires 3+ years of related experience. This is a Skilled Level position in the Support track. Job Code: S22733

Grade: S16

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).

Department may hire employee at one of the following job levels:

Requires 3+ years of related experience.

• High school diploma or equivalency required.
• One year full-time customer services experience or equivalency, demonstrated human relation and effective communication skills also required
• One year full-time childcare experience or equivalency (Head Start, preschool, or childcare licensing etc.)
• At least 21 years old
• Pass a BCI and fingerprint background check
• Willing to obtain first aid training
• Demonstrated skills in Microsoft Office and management software
• Meet physical characteristics needed for the performance of all job duties (with or without the use of aids)
• Sufficient vision to read small printed material as well as long distances across playgrounds and classrooms for child supervision.
• Sufficient hearing to hear normal and telephone conversation
• Ability to speak in an understandable manner
• Tone with sufficient volume to be heard in an office and/or a busy classroom environment
• Lift small children (up to 50 lbs)
• Carry small children in arms for short distances
• Move about on hands and knees…