Hilton Hotel- Front Desk Associate- AM​/PM Shift

Enjoy Hotel discounts around the world and rental car discounts that start the day you do!

As a Front Desk Hotel Associate, you will be the friendly face that greets our guests upon arrival. Your role is essential in ensuring a smooth and pleasant experience for all visitors. Here are the key responsibilities:

• Guest Check-In and Check-Out:
  Efficiently handle guest arrivals and departures, ensuring accurate registration and payment processing.
• Reservations Management:
  Assist guests with room reservations, changes, and cancellations.
• Customer Service:
  Provide information about hotel amenities, local attractions, and answer guest inquiries.
• Room Assignments:
  Allocate rooms based on availability and guest preferences.
• Payment Processing:
  Verify credit card information and process payments.
• Problem Resolution:
  Address guest concerns promptly and professionally.
• Communication:
  Relay messages, handle phone calls, and assist with wake‑up calls.
• Safety and Security:
  Follow protocols for guest safety and emergency situations.

• Excellent communication skills
• Customer service‑oriented
• Ability to multitask in a fast‑paced environment
• Attention to detail
• Proficiency in using computer systems

• Competitive salary
• Employee discounts
• Opportunities for career growth

Join our team and be part of creating memorable experiences for our guests!