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Customer Service Rep Bilingual Customer Success Mgr./ CSM HelpDesk/Support

Customer Support Specialist - Inbound Calls & Onboarding

Job in Salt Lake City, Salt Lake County, Utah, 84193, USA
Listing for: Sorenson Communications
Full Time position
Listed on 2026-02-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading language services provider in Salt Lake City is seeking Customer Service Representatives (CSRs) to assist customers with a range of inquiries regarding Caption Call services. Successful candidates will demonstrate fluent spoken English while engaging with customers through calls and emails. Responsibilities include educating customers on services, managing account registrations, and supporting customer care projects. The role requires strong computer skills and offers an important opportunity in a fast-paced environment.
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