Guest Service Agent - Hilton Salt Lake Center
Job in
Salt Lake City, Salt Lake County, Utah, 84101, USA
Listed on 2026-02-25
Listing for:
Hilton Hotels
Full Time
position Listed on 2026-02-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service, Call Center / Support
Job Description & How to Apply Below
Hilton Hotels - - - Responsibilities:
Greet guests and register them at check-in, including inputting information into the computer and confirming room details;
Assist guests with check-out, including handling payments and processing transactions;
Use up-selling techniques to promote hotel services and maximize occupancy;
Answer guest inquiries and resolve issues in a timely and friendly manner;
Receive, relay messages to guests and handle guest complaints, researching and negotiating solutions as needed
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