Box Office Ticket Agent
Listed on 2026-09-15
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Customer Service/HelpDesk
Customer Service Rep
Box Office Ticket Agent Job Summary
Pioneer Theatre Company is hiring for Box Office Cashier. They are responsible for answering phones, selling tickets, and answering customer questions. This position should expect a part-time schedule with shifts from 10AM to 6PM Monday through Friday. When productions are open to the public, those hours would extend tolater in the evening and weekends based on performance schedule. In addition, PTC also manages the ticketing for the University of Utah Theatre Department.
ResponsibilitiesDuties would include but are not limited to:
- 1. Using our ticketing software to sell and exchange tickets for customers.
- 2. Collects money and returns change to customers.
- 3. Counts money collected during shift, balances it with tickets oritems sold, and submits to supervisor for review.
- 4. Provides directions and answers general questions about parking permits and policies, merchandise, theater productions, etc.
- 5. Opens and closes facilities at beginning and end ofshifts.
- 6. Cleans work area by sweeping floors, wiping off machines and counters.
- 7. May assist with special events and projects.
- 8. Clerical tasks such as answering phones, responding to mail, orfiling.
- 9. Fulfilling these same responsibilities for the U of U Theatre Department.
Six months cashiering experience or equivalency (one year of education can be substituted for two years of related work experience), basic mathematical skills, and demonstrated human relations and effective communication skills required. Word processing and spreadsheet skills may be preferred for certain positions.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
PreferencesApplicants who enjoy theatre, need only a part-time schedule, andhave a very good command of the English language. Be very customer-service oriented and willing to help on all levels.
Requisition Number: PRN
17264N
Full Time or Part Time?:
Part Time
Work Schedule
Summary:
This position should expect apart-time schedule with shifts from 10AM to 6PM Monday through
Friday, with some evening and weekend work when show schedules necessitate.
Department: 00072 - Pioneer Theatre Company
Location:
Campus
Pay Rate Range: 10.50 to 12.50
Close Date: 11/03/2026
Open Until Filled:
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