Customer Onboarding & Success Lead
Job in
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listed on 2026-08-28
Listing for:
Red Points
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Red Points is hiring a Customer Onboarding Manager to lead client onboarding from the point of sale through successful platform implementation. You will coordinate strategy creation, ensure documentation, and set customers up for success with Red Points services.
You will train new customers, develop repeatable onboarding resources, monitor key metrics, and ensure a smooth transition to customer success after onboarding. This role emphasizes communication and strategic guidance.
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