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Strategic Customer Success Lead

Job in Salt Lake City, Salt Lake County, Utah, 84193, USA
Listing for: Red Points
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Account Manager, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Customer Success Lead - Renewals & Growth

Red Points in Salt Lake City is seeking a Senior Customer Success Manager to guide strategic accounts, drive renewals, expansion, and advocacy, and ensure customers achieve business goals using Red Points products. You will own the renewal book, monitor adoption and usage, influence quarterly business reviews, and collaborate cross-functionally to mitigate churn and unlock additional value for customers.

The role requires outstanding relationship management, negotiation skills, and the ability

This opening is for the Strategic Customer Success Lead
- Renewals & Growth role at Red Points.

The Strategic Customer Success Lead
- Renewals & Growth role at Red Points is now open for applications in Salt Lake City, UT, United States.

Join us at Red Points as our next Strategic Customer Success Lead
- Renewals & Growth in Salt Lake City, UT, United States.

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