Enrollment Learning and Development Partner

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Grade:
Professional 306 Pay Range: $60,300.00 - $90,500.00

The Enrollment Learning and Development Partner designs, develops, delivers, and evaluates training programs that enhance the effectiveness and competencies of enrollment staff. This role supports the full training lifecycle, including onboarding, technical skills development, sustainment training, and professional growth initiatives. It creates scalable eLearning and instructor‑led experiences using best practices in instructional design using Agile project management principles. The Partner collaborates with subject matter experts to develop learning solutions such as classroom and virtual training, eLearning modules, job aids, and performance support tools.

Additionally, this role supports high-profile training projects, partners with leadership on talent development, and provides data‑driven insights to measure impact. By fostering collaboration and continuous improvement, the Enrollment Learning and Development Partner drives business results through innovative learning strategies.

This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice.

• Develops, implements, and supports effective training plans, and programs, for large-scale, high-priority enrollment initiatives.
• Designs and delivers blended learning experiences with a strong emphasis on asynchronous eLearning development and innovative instructional strategies.
• Conducts training needs analysis to identify performance gaps and collaborates with stakeholders to develop targeted learning and development solutions for new hires and existing enrollment staff.
• Facilitates engaging training sessions, webinars, and workshops; provides coaching and feedback to enhance knowledge application and skill development.
• Creates, documents, maintains, and enforces high-quality training materials, process guides, and workflows, ensuring accuracy and alignment with enrollment goals.
• Supports the rollout of new systems, processes, and tools across the enrollment department through strategic training campaigns.
• Actively and creatively innovates improved learning tools, resources, and processes to enhance training effectiveness and learner engagement.
• Collaborates cross-functionally with leadership, project managers, subject matter experts, quality assurance teams, and technology partners to ensure training content and delivery meet operational needs.
• Develops assessments, evaluations, surveys, and other feedback tools to measure training effectiveness and recommend improvements.
• Provides data-driven insights and reports on learning outcomes and business impact to stakeholders and leadership.
• Integrates and teaches the effective use of learning technologies and adapts training solutions to align with emerging technology trends.
• Serves as a development coach and learning consultant, empowering enrollment professionals and leaders to enhance their skills and drive individual and team performance.
• Demonstrates self-management, initiative, and professionalism in handling project assignments and day-to-day responsibilities.
• Promotes and advocates for the use of learning and development solutions to drive a culture of continuous improvement and excellence.
• Performs other job-related duties as assigned.

• Strong instructional design and facilitation skills.
• Ability to design training aligned with business outcomes and performance expectations.
• Excellent communication skills with the ability to coach,…