Lead General Education Program Manager

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Grade:
Professional 313

Pay Range: $ - $

Job Description

The Lead General Education Program Manager plays a pivotal role in shaping the future of General Education at WGU, creating a strong General Education program that supports the university's academic portfolio, drives innovation, and provides students with a world-class General Education experience. This critical role helps WGU advance and adapt to the changing landscape in higher education while supporting workforce alignment and partnerships.

This position is a key leadership role within the General Education Academic Innovation team with the responsibility of leading General Education strategic initiatives, program management, and partnership development. With exemplary innovation skills and commitment to excellence, this role collaborates across WGU leadership to drive creative strategies and solutions, creating a meaningful and relevant General Education program that supports the university's Key Results.

Collaborates with senior leadership to define, develop, and implement a comprehensive vision, strategy, and program outcomes for the General Education program, aligned with the university's mission, values, and objectives.

Establishes General Education Key Performance Indicators (KPIs), program curriculum, delivery, and service requirements. Provides thought leadership and recommends innovations in learning design and delivery based on data analysis and learning science. Identifies potential General Education products and microcredentials.

Monitors program effectiveness through regular review and assessment. Develops and implements strategies to measure and enhance the program's impact on student success and workforce readiness. Leads initiatives to improve program efficiency, effectiveness, and student outcomes.

Ensures compliance with all relevant accreditation standards and regulations. Implements and manages change control processes for the General Education program. Develops and maintains program documentation, including project plans, schedules, and status reports.

Plans and leads the work of direct reports, including experienced people leaders and individual contributors. Establishes clear performance expectations and delivers results consistent with university goals and department responsibilities. Manages the hiring process for direct reports and ensures team members receive consistent and substantive training. Fosters a culture of innovation, collaboration, and continuous improvement within the team.

Represents General Education Academic Innovation to external and internal stakeholders at all levels.

Partners cross-functionally for the timely execution of new products, processes, and procedures that support the growth of the General Education program.

Collaborates with internal stakeholders to implement and promote the new General Education brand internally and externally. Strengthens and maintains school partnerships to support General Education implementation.

Establishes a network of strategic relationships with the Academy, school partners, and external organizations to stay current on new research, strategies, and initiatives. Identifies potential new corporate and institutional partnership opportunities.

Communicates program goals, progress, and outcomes to various audiences, including executive leadership, faculty, and external partners.

Maintains professional knowledge of innovative and current practices in the areas of learning science, competency-based education, and online learning through analysis of research and participation in conferences.

Serve as co-lead of the General Education committee.

Knowledge, Skill and Abilities:

Deep knowledge of how students learn and combining innovative curriculum and…