Certification and GED Coordinator

Testing Services Coordinator

The Testing Services Coordinator is responsible for overseeing and administering a variety of standardized exams, ensuring a secure, efficient, and policy-compliant testing environment. This role supports both internal and external testers, collaborates with institutional and community partners, and provides supervision to part-time staff. Serves as a proxy to the Assistant Director in the event they are unavailable including but not limited to oversight of personnel as needed.

• Extensive knowledge of personal computing, Microsoft Office software, email (Outlook), Teams, and internet use is required.
• Coordinate various aspects of the Testing Center, including lab utilization and scheduling of exams.
• Provides direct supervision and ongoing training for 1-2 part-time staff.
• Oversees the administration of exams given through the GED/Prov testing center and contributes assistance in administering exams daily.
• Ensure vendor requirements are being met and maintained.
• Maintains security and inventory of tests, ensuring secure storage of exams and related materials.
• Completes walkthroughs and monitors surveillance to prevent student academic misconduct and report misconduct/testing discrepancies accordingly.
• Serve as initial point of contact for GED and Prov daily operations and technical support issues.
• Demonstrate supervisory skills to direct report staff.
• Maintain record of revenue for GED and Prov.
• Train employees on technical and job-related duties to ensure consistency throughout testing center.
• Effective written and verbal communication skills are required.
• Excellent problem-solving, interpersonal, and customer service skills.
• Must be detail oriented with the ability to work well in a high demand environment, work well under pressure, and multi-task.
• Must possess excellent organizational and time management skills.
• Must be able to maintain a high degree of confidentiality and discretion with regard to information processed, stored, and accessed by systems is required.
• High ethical values a must.
• Contributes to an environment that encourages SLCC's values, mission.
• Ability to communicate effectively with a broad range of people with a variety of abilities and backgrounds, to maintain good working relationships across the College.
• Ability to work with all groups from a variety of academic, socioeconomic, cultural, and ethnic backgrounds, and with community college students, faculty, and staff, including those with disabilities.

• Bachelor's Degree
• Zero (0) to Three (3) years of experience
• Equivalent combo of education & experience

• Spanish Speaking

Salt Lake Community College is Utah's largest open-access college in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah's fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students' lives to strengthen its surrounding communities. SLCC employees work at 8 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.

Salt Lake Community College seeks and values contributions from each community member and welcomes new perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation occurs when we can collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving students and being a model for inclusive and transformative education.

Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.

SLCC is a participating employer with Utah Retirement Systems ("URS"). In addition to URS, SLCC offers several other retirement account options. This position is subject to a successful completion of a criminal background check.