Associate Director,Student Services Job Salt Lake City area,Utah USA,Education / Teaching

Details

Open Date 09/24/2026

Requisition Number PRN
46308B

Job Title Associate Director, Student Services

Working Title Associate Director, Student Services

Career Progression Track F

FLSA Code Administrative

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

Primarily Monday – Friday, 8:00 – 5:00pm

VP Area Academic Affairs

Department 00129 - Social & Behav Science-Dean

Location Campus

City Salt Lake City, UT

Type of Recruitment Internal to the University

Pay Rate Range $60,000 - $84,249

Close Date 11/30/2026

Priority Review Date (Note - Posting may close at any time) 10/12/2026

Job Summary

The Associate Director of Student Success provides college-level leadership and coordination for student success initiatives within the College of Social and Behavioral Science ( CSBS ). Reporting to the Associate Dean of Graduate and Undergraduate Studies, the position develops, coordinates, and evaluates programs and services supporting student recruitment, transition, engagement, retention, persistence, and graduation.

The Associate Director works across academic departments, programs, and the Dean’s Office to ensure continuity and quality of student services in a distributed administrative environment. The position serves as a primary College liaison with Liberal Arts & Sciences ( LAS ) and University student‑success partners, including Undergraduate Studies, the Admissions Office, Region A Advising and Career Coaching, Curriculum Office, and other student‑facing offices and organizations.

The Associate Director identifies gaps in student services, develops and improves college‑level processes and programs, coordinates responsibilities across organizational boundaries, and uses assessment and student‑success data to inform priorities and resource decisions. The position supports the University of Utah’s goals and mission and serves as a catalyst among students, faculty, staff, academic units, and University partners to improve the student experience and student outcomes.

Responsibilities

Coordinates student‑success services across the College. Works with academic departments, programs, faculty, academic program staff, academic advisors, graduate coordinators, and administrative staff to establish effective and consistent student‑service processes. Identifies service gaps, unnecessary duplication, and opportunities for improved coordination.

Leads college‑level recruitment, orientation, retention, and engagement initiatives. Coordinates College participation in recruitment and yield activities, new‑student orientation, retention initiatives, student engagement activities, and other programs supporting students throughout their academic experience.

Provides leadership for college student affairs processes. Coordinates student petitions, complex student matters, referrals, and other student‑affairs processes requiring College‑level review or intervention. Develops clear escalation and referral pathways and works with appropriate University offices on matters requiring specialized expertise or authority.

Serves as a primary liaison with LAS and University student‑success partners. Develops collaborative relationships with Undergraduate Studies, Admissions, Region A Advising and Career Coaching, student organizations, and other campus partners. Works closely with LAS /regional student‑success leadership and colleagues in other colleges to align services while representing CSBS‑specific student needs.

Coordinates student communications and access to resources. Works with College and department staff to ensure students receive timely, accurate, and accessible information about academic opportunities, College programs, deadlines, support resources, and…