Facilities Systems Technician

Overview

If you're passionate about building a better future for individuals, communities, and our country—and you're committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case.

A reasonable estimate of the current range is:
Grade:
Services 209 Pay Range: $27.59 - $40.04

The Facilities Systems Technician - Building Technology is a hands-on technical role responsible for supporting the design, implementation, commissioning, and ongoing operation of building systems across WGU facilities. The role sits at the intersection of Facilities, Construction, and IT, ensuring building infrastructure, MEP systems, and facility technology are properly designed, installed, integrated, and supported through the full project lifecycle. This is not a traditional IT helpdesk or enterprise systems role;

it is a facilities-first technical role with strong IT fluency.

• Facilities & Construction Support:
  Support planning, design review, and implementation of MEP and building technology systems in new and existing facilities.
• Review construction drawings, submittals, and specifications related to:
  Electrical and low-voltage systems; HVAC controls and building automation systems (BAS);
  Structured cabling pathways and telecommunications spaces; AV, security, and lighting controls.
• Participate in field inspections, punch lists, and system commissioning activities.
• Coordinate with general contractors, electricians, low-voltage contractors, AV integrators, and controls vendors under the guidance of Facilities leadership.

• Support deployment and integration of:
  Low-voltage and structured cabling;
  Access control, cameras, and security systems; AV and collaboration technology;
  Lighting control systems;
  Building automation/controls interfaces.
• Verify systems are installed per design intent and operate correctly prior to turnover.
• Serve as a technical bridge between Facilities, IT, and external vendors to ensure alignment on design intent, network integration needs, and support readiness.

• Perform on-site and remote troubleshooting of facility technology and integrated systems.
• Assist with lifecycle upgrades, renovations, and infrastructure refreshes.
• Maintain clear documentation of system designs, changes, testing, and commissioning outcomes.

This job description is a general representation of job requirements and is not a comprehensive inventory of all responsibilities. Duties and requirements may change at any time with or without notice.

Required:

• 3+ years of experience in facilities engineering, commercial construction, or building systems support.
• High school diploma or equivalent.
• Hands-on experience with MEP coordination and building technology systems.
• Ability to read and interpret construction drawings and technical specifications.
• Practical IT knowledge sufficient to understand how building systems integrate with enterprise networks (no deep server/cybersecurity expertise required).
• Ability to work in active construction environments and occupied facilities.
• Willingness to travel to WGU locations nationwide up to 20%…