Product Support Engineer​/Specialist

Overview

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular research, in applied and pharma applications, in microscopy and nanoanalysis, and in industrial applications, as well as in cell biology, preclinical imaging, clinical phenomics and proteomics research and clinical microbiology.

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular research, in applied and pharma applications, in microscopy and nanoanalysis, and in industrial applications, as well as in cell biology, preclinical imaging, clinical phenomics and proteomics research and clinical microbiology.

Job Location s: US-TX | US-KS | US-OK | US-UT

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Job Function:
Service and Support

The Product Support Engineer/Specialist is a field based position. You can live anywhere in the South/SW (TX, KS, OK, UT,) as long as you are close to a major airport.

We are a highly motivated team with deep experience in customer service. We recognize the developing and changing nature of customer need, and we continuously adapt and improve ourselves to support customers in solving their problems.

As the Product Support Engineer/Specialist, you will perform the installation, inspection, repair, and maintenance of Bruker Analytical x-Ray products.

Duties will include

• Analyze malfunctioning x-ray equipment and determine corrective action. Replace faulty components and make necessary adjustments and alignments.
• Install analytical x-ray equipment.
• Perform preventive maintenance according to written P.M. procedures.
• Prepare and submit reports covering all job activities with accuracy and detail.
• Participate in on-the-job training of field service personnel when required.
• Suggest methods to offer improvement to equipment performance and functionality.
• Travel up to 80% in North America.
• Provide repair and training support for Madison, WI office as requested.

• Between assignments be available during normal working hours for immediate response to reassignment and telephone support.
• Remain in contact with assigned customers to ensure that there are no unreported problems.
• Promote and mai

ntain service contracts in assigned... For full info follow application link.

Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.