Sales Application Engineer

Introduction

At Senneca, we embrace the entrepreneurial spirit of the innovators that created our brands from traffic doors, to cold storage doors to fiberglass doors and beyond. We are committed to exceeding our customers’ expectations and to provide doors that offer safety and protection to our customers’ most important assets…people, products, capital investments and processes.

We are searching for an experienced Sales Application Engineer at our Salt Lake City, UT facility.

What we offer: Our company offers a comprehensive and competitive benefits package, including medical, dental, and vision insurance; company-paid life insurance; short-term and long-term disability; flexible spending accounts (FSA); health savings accounts (HSA); three weeks of paid time off (PTO); parental leave; 9 paid holidays; various optional benefits; and a 401(k) plan with a company match. We also provide career development opportunities, tuition assistance, and a diverse, inclusive, and welcoming culture making it one of the best in the industry.

The Sales Application Engineer (SAE) works closely with the Subzero Engineering sales teams to design and develop new projects using both existing and new product offerings. This role partners cross functionally with Sales, Product Management, Continuous Improvement, Supply Chain, and other internal teams to ensure all technical, commercial, and operational requirements are met for each build. The SAE plays a key role in translating customer needs into engineered solutions that support successful project execution and customer satisfaction.

To successfully perform this job, an individual must be able to fulfill each essential duty satisfactorily. Reasonable accommodations may be made for individuals with disabilities. Additional duties may be assigned as necessary.

• Responsible for the design and execution of client projects, and to a limited extent project management, in partnership with the Sales team.
• Provide technical and application support to the Sales team, including preparation of installation and technical drawings, design and use reviews, and participation in customer meetings alongside Sales.
• Develop accurate bills of materials, quotes, and proposals for multiple projects each week.
• Collaborate closely with assigned Sales team members to support process improvements, clarify sales support expectations, and ensure timely project completion.
• Identify opportunities to improve efficiency and reduce waste in design processes to enhance customer outcomes and improve company profitability.
• Troubleshoot and resolve project challenges and site discrepancies quickly and in a cost-effective manner.
• Partner with Product Management to support the implementation of new and existing products, including research and development efforts, application guidance, and product improvement initiatives.
• Travel to customer sites to validate designs, perform site measurements, and provide onsite support to the Sales team as needed; approximately 10% travel.

SAFETY REQUIREMENTS:

• Comply with all OSHA, and company safety policies, procedures and requirements.
• Report to supervision conditions or practices that are either unsafe or that may adversely impact the environment, to ensure prompt resolution of potential hazards.
• Attend scheduled safety training.
• Actively support the organization’s efforts to meet or exceed safety goals and plans.
• Recommend improved safety practices.
• Practices safe work habits and follows general safety procedures such as proper lifting and bending, ergonomics, proper use of equipment and use of personal protection equipment (PPE).
• Adheres to and ensures lockout procedures are followed any time the equipment is being cleaned or maintained.

PRODUCT SAFETY AND QUALITY:

• Responsible for supporting and complying with the company’s Integrated Management System, which aligns with ISO 9001 (Quality), ISO 14001 (Environmental), and ISO 45001 (Health and Safety) standards.
• Promotes a culture of safety, quality, and environmental responsibility by following established IMS procedures aligned with ISO 9001, 14001, and 45001 standards.

MINIMUM REQUIREMENTS:

• Some…