Sr Technical Program Manager, AWS Manufacturing

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain, and we’re looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. We also foster an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We are seeking a Manufacturing Automation and Robotics Tech Program Manager to help fuel AWS’ explosive growth. This role is the single-threaded owner of developing and deploying robotic assembly and other automation solutions across AWS rack fulfillment manufacturing sites. The program manager will analyze the AWS hardware requirements and work with third‑party automation suppliers to develop, pilot, and scale automation solutions spanning EC2, Machine Learning, and Storage hardware platforms in manufacturing environments.

Your work directly enables AWS to increase productivity and quality at these facilities and meet datacenter capacity commitments by ensuring manufacturing infrastructure scales efficiently, reliably, and repeatably across a global site network. Possessing strong leadership, influencing skills, and technical depth are critical for success. The leader will establish manufacturing standards and publish process‑control guidelines to assure flawless ramp into volume manufacturing.

• Apply technical knowledge and hands‑on creation at AWS manufacturing sites to develop world‑class robotic solutions for maximum impact to our customers.
• Deeply understand relevant safety regulations for use of robotic equipment in close proximity to workers.
• Design or provide input to part design to create fixtures and equipment for robotic and semi‑automated systems that aid manufacturing at lowest cost and shortest cycle time.
• Develop systems and metrics to monitor progress and highlight opportunities for improvement in cost, cycle time, and OEE.
• Train engineering and operations teams on new processes and techniques.
• Conduct Kaizen activities for continuous improvement of cost and cycle time.
• Collaborate with cross‑functional team members to gain knowledge and improve product design, processes, and quality.
• Work with upstream vendors and downstream customers to optimize the entire value stream and put together joint processes that lead to better cost and cycle time.
• Communicate concisely and precisely to executives and cross‑functional teams.
• Be an evangelist for teaching automation across the organization.
• Multitask on several concurrent projects of medium to high complexity.

• 5+ years of technical product or program management experience.
• 7+ years of experience working directly with engineering teams.
• 3+ years of software development experience.
• 5+ years of technical program management working directly with software engineering teams.
• Experience managing programs across cross‑functional teams, building processes, and coordinating release schedules.

• 5+ years of project management disciplines including scope, schedule, budget, quality, risk, and critical‑path management experience.
• Experience managing projects across cross‑functional teams, building sustainable processes, and coordinating release schedules.
• Experience defining KPIs/SLA’s used to drive multi‑million dollar businesses and reporting to senior leadership.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive…