ROCC Operator

Position Overview

The Salt Lake City Remote Operating Control Center (ROCC) is currently seeking a Control Room Operator to remotely monitor the operation of a large renewable asset portfolio across various regions, particularly CAISO and WECC. The current portfolio is diverse, comprising Wind, Solar, Battery Energy Storage System (BESS), and Solar + Battery systems. Under limited supervision of a Control Room Team Lead, the Control Room Operator will monitor and control electronic computer and peripheral electronic data processing equipment, process data, and remotely operate wind turbine generators, solar sites and battery systems.

The successful candidate will have experience in control room operations, the power industry, a record of working rotating/swing shifts, and a demonstrated ability to work in high performing teams under limited supervision.

• Oversee the day-to-day operations of a growing fleet of utility‑scale solar, wind, and BESS assets
• Monitor portfolio via SCADA system for asset faults, errors, alarms, site underperformance and notify/dispatch appropriate parties if faults cannot be reset/cleared
• Adjust plant operating parameters (Real Power Generation, Voltage, Power Factor) as directed by the Balancing Authority, Transmission Operator, and Operations Management
• Make required operational reports to various grid entities (Reliability Coordinator, Transmission Operator, Balancing Authority, Scheduling Coordinators)
• Communicate with and dispatch field O&M personnel for troubleshooting site equipment
• Coordinate outage support and energy isolation with field O&M personnel and TOP
• Develop and manage outage schedules and forecasting activities
• Interact frequently with cross‑functional teams across the AES organization and with other external organizations
• Create and track corrective maintenance tickets, with prior experience using SAP
• Contribute to the development of plant‑specific operating procedures incorporating all requirements from NERC, PPA’s, IA’s and relevant Functional Entities
• Assist in the onboarding and integration of new generation assets
• Contribute to a strict culture of regulatory compliance
• Obtain and maintain certifications that may be needed for further Control Center needs (i.e., NERC or PJM Certification) – not currently required
• Participate in safety activities including weather monitoring and routine & emergency response communications
• Interact with customers on issues related to asset performance and reliability
• Record information such as fault time, fault code, and operational actions taken while on shift
• Maintain logbooks within compliance with industry standards and best practices

• 2+ years’ experience in control center operations, preferably in utility scale renewable energy assets
• 3‑5 years in the Power Generation Industry (Power Plant or Renewable Operations, I&C, Field Maintenance, Electrician, Power Plant operations, or Military Operations)
• Familiarity with electrical substation safety protocol, equipment, and operations
• Familiarity with NERC standards and impact on operations (VAR, COM, EOP, PER, PRC, TOP)
• Competency in plant processes, electrical and SCADA systems
• Ability to strictly follow operating procedures, without exception
• Familiarity with the maintenance and operations of solar, wind, and Battery Energy Storage generation assets
• Ability to communicate clearly and effectively to manage critical situations
• Willingness to undergo regular training to ensure safe, reliable, and compliant operations
• Reliable, punctual and capable of being trusted with significant taskings while maintaining integrity while unsupervised
• Ability to thrive within a small, agile and fast‑growing team
• Excellent interpersonal communication and organizational skills
• High level proficiency with Microsoft Office Suite (Word, Excel, Teams)
• Ability to work effectively under pressure with multiple priorities; to function in a high‑paced environment and remain calm during stressful situations
• Experience with documentation control systems:
  SharePoint, Docushare, SAP, etc.
• Experience creating, editing and documenting Standard Operating Procedures (SOPs)
• Ability to make independent…