Credit and Collections Specialist

SUMMARY: A Credit Analyst supports both the financial health of the company and the customer experience within CED Credit Offices. This role partners closely with customers and internal teams to facilitate credit decisions, ensuring a smooth, responsive, and solutions-oriented process. The position involves managing a portfolio of receivable accounts, investigating creditworthiness, and reviewing and executing legal documents on behalf of CED.

The ideal candidate demonstrates strong communication, sound judgment, and a customer-focused mindset, while remaining self-motivated, organized, and effective with minimal supervision.

NOTE: This is not a remote position. This full-time, in-office opportunity is at CED's Sale Lake City Credit Office.

REPORTS TO: Credit Manager

MINIMUM QUALIFICATIONS:

• Proficiency with MS Excel
• Experience in credit and collections
• Experience in customer service
• Excellent ability to read, write, and speak English

PREFERRED QUALIFICATIONS:

• College degree - will consider related customer service or credit experience in lieu of degree
• Proficiency with Microsoft Office Suite software
• Detail oriented
• Ability to solve problems
• Must be a self-starter who can handle a heavy volume of work and be able to handle multiple tasks at the same time

WORKING CONDITIONS:

• Largely sedentary role in an office environment
• Routine use of office equipment such as computers, phones, photocopiers, fax machines, filing cabinets

COMPENSATION:

The starting compensation range for this position is $50,000.00 to $60,000.00 annually.

OTHER COMPENSATION:

The following additional compensation may be applicable for this position:

• Profit Sharing

BENEFITS:

• Insurance
  - Medical, Dental, Vision Care for full-time positions
• Insurance
  - Medical only for part-time positions, 30+ hours/week
• Disability Insurance
• Life Insurance
• 401(k)
• Paid Holidays
• Paid Vacation

SUPERVISORY RESPONSIBILITIES: No

ESSENTIAL JOB FUNCTIONS:

• Be able to manage a large accounts receivable portfolio which includes negotiating, financial review, and creating plans of action with customers and the Division Credit Manager.
• Recommend best method of collection on delinquent accounts in collaboration with the Division Credit Manager and PC Manager.
• Ability to review credit applications for credit granting, and establishing six figure credit limits.
• Escalating collection activities as required by business circumstances.
• Assisting the Division Credit Manager to maintain and enforce CED’s lien and bond rights for secured projects.
• Using experience and customer knowledge to determine the proper time to place accounts on credit hold in collaboration with the Division Credit Manager and PC Manager.
• Face-to-face customer meetings to establish and maintain strong relationships with customers and PC Managers.
• Negotiating differences with customers and making arrangements for payment and dispute resolution.
• Presenting payment, status, plan, reports, and information to management for quarterly credit meetings.
• Maintaining professional relationships with Managers and external customers.

We are an Equal Opportunity Employer
- Disability | Veteran