Interpreter

Overview

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission.

EO/AA

This position provides foreign language interpretation, written translation and assists in education for non-English speaking customers, students or participants of the organization. Challenges include accurately interpreting and communicating information in an unbiased, clear and concise manner with patients, families, healthcare staff and physicians.

The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

• Interprets communication between the staff and non-English speaking population.
• Translates written educational materials and documents in accordance with readability guidelines.
• Follows up with the non-English speaking population to inquire about the status of individual patients and answers questions.
• Assists the non-English speaking population in completing medical, financial and related forms.
• Escorts non-English speaking population to the appropriate service area.
• May provide patient education and discharge planning in conjunction with nursing and rehabilitation staff.

• Ability to perform the essential functions of the job as outlined above.
• Demonstrated ability to accurately interpret and translate verbal and written text.
• Demonstrated human relations and effective communication skills.
• Ability to work independently in an efficient, productive manner maintaining composure and sensitivity in accordance with the environment of health care services.

• Associate's degree in a foreign language, or equivalency.

• National Certification (CCHI or NBCMI) or active pursuit of certification.
• Minimum 40-hour Medical Interpreter Training from a recognized program.
• Strong Knowledge of Medical Terminology in both English and target language.
• Experience in Acute Care or Hospital Settings, including ED and specialty clinics.
• Understanding of Interpreter Ethics & Standards of Practice (confidentiality, impartiality, role boundaries).
• Cultural Competency & Patient Advocacy Awareness, especially with varied and LEP populations.
• Ability to Interpret Across Modalities (in-person, video, telephonic).
• Excellent Interpersonal & Communication Skills, including managing high-stress encounters.
• Knowledge of HIPAA & Healthcare Compliance Requirements.

• This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.
• Employee must be able to meet the following requirements with or without an accommodation.

• Color Determination
• Far Vision
• Listening
• Manual Dexterity
• Near Vision
• Pulling and/or Pushing
• Sitting
• Speaking
• Standing
• Walking