Manager Lab Operations - Healthcare Reprocessing; Swing Shift

Lab Operations Manager – Healthcare Reprocessing

At Nelson Labs, our Healthcare Reprocessing team plays a vital role in validating cleaning and sterilization processes that help ensure reusable medical devices are safe for patients worldwide.

Salt Lake City, UT

We’re looking for a hands‑on people leader ready to step into a meaningful management role within a regulated laboratory environment. This position is ideal for a developing operations leader who enjoys coaching teams, improving processes, and driving day‑to‑day execution. This role reports to a Senior Lab Operations Manager and supports departmental strategy.

• Lead, coach, and support a team of laboratory professionals.
• Conduct regular 1:1 meetings and performance discussions.
• Partner with HR and senior leadership to support engagement and development.
• Help build bench strength and technical capability within the department.
• Foster a collaborative, accountable team culture.

• Oversee daily workflow and scheduling to ensure timely test completion.
• Monitor key production and quality metrics.
• Identify process improvement opportunities to increase efficiency.
• Support resource planning and supply coordination.
• Escalate operational or client concerns appropriately and help drive resolution.

• Ensure adherence to GMP, GLP, ISO, and internal quality standards.
• Support audit readiness and documentation accuracy.
• Partner with Quality Assurance to resolve deviations and improve processes.
• Champion safe laboratory practices.

• Experience leading teams.
• Solid understanding of quality systems and compliance standards.
• Strong organizational skills and ability to manage competing priorities.
• Comfortable having performance conversations and addressing team challenges.
• Data‑minded and solutions‑oriented.

• Bachelor’s degree required.
• Demonstrated potential for people leadership, with prior supervisory or team lead experience preferred.
• Laboratory science education, experience, or relevant certifications strongly preferred.
• Business or management coursework, training, or practical experience is a plus.