Clinical Operations Specialist

Details

• Open Date: 01/22/2026
• Requisition Number: PRN
  44070B
• Job Title:
  
  Program Specialists
• Working Title:
  
  Clinical Operations Specialist
• Career Progression Track: P00
• Track Level: P4 - Advanced, P3 - Career, P2 - Developing
• FLSA Code:
  Professional
• Patient Sensitive Job Code?:
  Yes
• Standard Hours per Week: 40
• Full Time or Part Time?:
  Full Time
• Shift: Day
• Work Schedule
  
  Summary:
  
  Hybrid or on‑site work may be required based on operational needs.
• VP Area: U of U Health - Academics
• Department: 02185 – Neurology Administration
• Location:
  
  Campus
• City:
  Salt Lake City, UT
• Type of Recruitment:
  External Posting
• Pay Rate Range: $60,000 to $68,000
• Close Date: 04/22/2026
• Priority Review Date: (Note – Posting may close at any time)

The Program Specialist III supports the Department of Neurology by designing, implementing, and managing complex clinical and operational programs that advance the department’s academic and patient care mission. This role oversees the development and coordination of departmental clinical schedules, ensuring alignment across faculty, advanced practice providers, trainees, and support staff while balancing clinical, teaching, and research priorities. The position serves as a key liaison between the department and centralized scheduling and access teams, and works closely with department leadership to optimize resource utilization, clinic access, and operational workflows.

Using Epic and institutional reporting tools, the Program Specialist III produces and analyzes operational data on clinic capacity, provider utilization, and access metrics to support data‑driven decision‑making, benchmarking, and continuous improvement. This role requires a high level of independent judgment, proficiency in complex scheduling and clinical operations, and close collaboration across academic and clinical environments within an academic medical center.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.

• Program Specialists, II – Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience.
• Program Specialists, III – Requires a bachelor’s (or equivalency) + 6 years or a master’s (or equivalency) + 4 years of directly related work experience.
• Program Specialists, IV – Requires a bachelor’s (or equivalency) + 8 years or a master’s (or equivalency) + 6 years of directly related work experience.

• Develop, manage, and maintain departmental clinical schedules across multiple department areas.
• Coordinate clinic schedules across faculty, advanced practice providers, trainees, and support staff in alignment with clinical, teaching, and research commitments.
• Serve as primary liaison between the department and centralized scheduling or access teams regarding processes related to the interface between clinical and academic schedules.

• Work closely with department leadership regarding interface between scheduling and resource utilization.
• Drive and manage multiple on‑call schedule change processes and develop standard communication pathways.

• Produce and analyze operational reports related to clinic capacity, provider utilization, access metrics, and patient throughput.
• Use Epic reporting tools and/or institutional analytics platforms to inform scheduling and operational decisions.
• Support benchmarking and performance tracking against institutional and external standards.

• Strong understanding of complex scheduling.
• Clinical operations optimization.
• Data‑driven decision‑making.
• Epic scheduling and reporting awareness.
• Cross‑functional collaboration in academic and clinical environments.

• Academic medical center with close collaboration among faculty, clinical staff, trainees, and administrative leadership.
• Hybrid or on‑site work may be required based on operational needs.

• EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly…