Clinic Supervisor- Back Office

PS Manager, Administrative – Clinic Supervisor (Back Office)

Location:

Campus, Salt Lake City, UT | Full‑time, 40 hours per week, Day shift (Monday‑Friday with occasional nights and weekends).

Job Summary
Lead the Day. Support the Team. Keep the Clinic Moving.
We are looking for a Clinic Supervisor to support daily operations within our Pediatric Orthopaedic clinics. This role is ideal for someone who is ready to step into leadership, enjoys being hands‑on, and takes pride in keeping workflows efficient, organized, and patient‑centered.

• Oversee day‑to‑day clinic flow to ensure efficient patient throughput
• Monitor staffing coverage and adjust assignments as needed
• Troubleshoot real‑time operational issues
• Ensure providers are supported and clinic schedules remain on track
• Maintain a strong presence on the floor to support staff and patients

• Provide frontline supervision to front desk and/or clinical support teams
• Assist with onboarding and training of new employees
• Offer coaching and performance feedback in partnership with the Clinic Manager
• Address workflow concerns and help reinforce expectations
• Promote a positive, team‑focused clinic culture

• Support adherence to organizational policies and clinic protocols
• Reinforce patient safety practices and documentation standards
• Assist with monitoring registration accuracy, scheduling workflows, and referral processes
• Help prepare for audits, inspections, and compliance reviews

• Assist with timekeeping approvals and schedule coordination
• Support supply inventory management and equipment readiness
• Collaborate with providers and leadership on workflow improvements
• Escalate larger operational or personnel concerns appropriately

Bachelor’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience). Four years of progressively more responsible management experience. Background knowledge of the hiring department’s area of specialization; demonstrate leadership skills in planning and directing employees and processes to ensure smooth operation. Completion of provided supervisory training within one year of employment may be required.

Master’s degree in a related area may be preferred.

This position is patient‑sensitive and must fulfill all associated requirements. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

• Previous experience in a healthcare clinic setting
• Prior lead or supervisory experience preferred
• Strong organizational and problem‑solving skills
• Ability to remain calm and solutions‑focused in a busy environment
• Strong interpersonal and communication skills
• Working knowledge of EMR systems (EPIC experience preferred)
• A team player who leads by example

Nearly continuously in an office environment.

Nearly continuously: sitting, hearing, listening, talking.
Often: repetitive hand motion (such as typing), walking.
Seldom: bending, reaching overhead.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an affirmative action/equal opportunity employer and does not discriminate based on race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy‑related conditions, genetic information, or protected veteran’s status. The University does not…