Banquet Captain

Willow Creek Country Club is seeking a polished, service-oriented Banquet Captain to play a leadership role in the execution of private events and member functions. This position is ideal for an experienced hospitality professional who takes pride in delivering refined service, leading teams with professionalism, and upholding the high standards expected in a premier private club environment.

The Banquet Captain is responsible for the seamless execution of all banquet and special events, ensuring an exceptional experience for members and guests from setup through breakdown. This role supervises banquet staff, coordinates service according to Banquet Event Orders (BEOs), and serves as a hands‑on leader during events. The Banquet Captain works closely with Clubhouse Management and the Culinary Team to ensure each event reflects Willow Creek Country Club’s commitment to excellence, attention to detail, and gracious hospitality.

• Lead and oversee the setup, execution, and breakdown of all banquet events in accordance with BEOs and Club standards
• Supervise, direct, and support banquet staff, ensuring team members are properly assigned and prepared for each event
• Partner with Clubhouse Managers to execute weddings, golf tournaments, corporate meetings, holiday celebrations, and member-hosted functions
• Conduct pre‑shift meetings to review event details, service expectations, and timing
• Collaborate with Clubhouse Management, Executive Chef, and Banquet Chef regarding staffing levels, service flow, and equipment needs
• Assist with mobile bar setup and provide bartending support as needed
• Support buffet setup and service, ensuring proper presentation and guest flow
• Assist with basic audiovisual setup and event‑specific needs
• Maintain the cleanliness, organization, and presentation of banquet and meeting spaces throughout service
• Supervise post‑event breakdown, cleaning, room resets, and restocking of banquet supplies
• Train and mentor new banquet team members on service standards and guest engagement
• Maintain strong communication and cooperation with all food and beverage departments
• Ensure staff adhere to uniform, grooming, and professionalism standards at all times
• Greet members and guests warmly and respond to requests with efficiency and discretion
• Ensure compliance with all State, Federal, and Club liquor regulations
• Inspect all event spaces after each function to ensure readiness for upcoming events and site tours
• Provide flexibility to support other departments as needed to maintain full‑time hours
• Perform additional duties as assigned by Clubhouse Management

• Ability to lift, carry, push, and pull up to 50 pounds, including tables, chairs, trays, décor, and service equipment
• Ability to stand, walk, and remain active for extended periods during events

• Minimum of 2 years of banquet or hospitality experience, preferably in a private club, hotel, or upscale event environment
• Prior supervisory or lead experience strongly preferred
• Strong leadership, communication, and organizational skills
• Professional demeanor and commitment to exceptional member service
• Ability to work a flexible schedule including evenings, weekends, and holidays

Hourly Rate: $18–$20 per hour, commensurate with experience

Supplemental Pay:
Hourly wage plus gratuities/service charge

Employment Type:

Full‑time

Valid Driver’s License (Preferred)

SIPS & TIPS Certification (Required)

Food Handler’s Permit (Required)