Cost Controller; Local

I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life.

To contributes to the smooth and efficient running of the Cost Audit functions within the Finance Division.

• Assists to ensure that the Finance activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate.
• Oversees the preparation and update of individual Departmental Operations Manuals.
• Conducts regular divisional communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary.
• Maintains files for all pertinent cost audit Operating Equipment and FF&E records.

• Ensures that all employees deliver the brand promise and provide exceptional guest service at all times.
• Ensures that employees also provide excellent service to internal customers in other departments as appropriate.
• Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
• Maintains positive guest and colleague interactions with good working relationships.

• Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.
• Maximises employee productivity through the use of multi‑skilling, multi‑tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.
• Assists in the inventory management and ongoing maintenance of hotel operating equipment and other assets.
• Manages costs proactively based on key performance indicators, works with the respective Heads of Department as appropriate.
• Understands thoroughly Hyatt International objectives in Cost Audit as to provide an effective auditing system for the activities of the Materials Management division.
• Provides summary reports of the costs required by the Accounting and Control division to prepare daily and monthly reports.
• Provides Heads of Departments with the cost figures necessary for them to operate their individual profit centre profitably.
• Ensures accurate data input by operation level personnel.
• Audits back‑of‑house functions; namely, materials management and the commissary kitchen.
• Audits the day‑to‑day operation of all food and beverage outlets.
• Fully conversant with operation of the Materials Department, i.e. receiving, purchasing, issuing, storing and commissary kitchen.
• Fully familiar with internal control procedures.
• Ensures that all purchase requests, other than inventory items, are approved by the General Manager and Director of Finance.
• Focuses attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment.
• Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system.

• Ensures that all in‑house rules and regulations are communicated to employees and implemented.

• Ensures that three quotations have been obtained for all items purchased.
• Ensures thorough understanding of the SCALA system (Materials Management System).
• Monitors and ensures that Purchasing obtains up‑to‑date and accurate quotations.
• Ensures that accurate par levels are established and ordering is done in accordance with the set par and no alterations are to be made to the purchase orders unless approved.
• Participates in formal negotiations for annual or large contracts involving inventory items.
• Ensures that all goods delivered by suppliers are channelled to the Receiving Department.
• Ensures all scales are working properly.
• Ensures that all goods are not left unattended.
• Ensures that all invoices are stamped and signed by…