Hotel Front Desk Attendant

Job in Salt Lake City, Salt Lake County, Utah, 84193, USA

Listing for: Holiday Inn Express & Suites, SLC Airport

Full Time position
Listed on 2026-02-27

Job specializations:

Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Hospitality & Tourism, Front Desk/Receptionist

Salary/Wage Range or Industry Benchmark: 14 - 16 USD Hourly USD 14.00 16.00 HOUR

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!

Responsibilities:

Work with the housekeeping staff to ensure rooms are ready for new guests

Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests

General bookkeeping: ensure all hotel guest account information is accurate and up-to-date

Mitigate customer complaints as needed

Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information

Qualifications:

Working knowledge of Microsoft Office and reservation management systems

Well-versed in taking telephone calls and handling stressful situations

Excellent time management skills, organizational skills, customer service skills, and interpersonal skills

High school diploma, GED, or equivalent

1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred

Compensation:

$14 - $16 hourly

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