Simulation Tech Specialist

Job Summary

The Simulation Tech Specialist for the Eccles Health Sciences Education Building’s Clinical Skills lab will operate and manage the learning management system (LMS) used to facilitate simulation activities. This position is responsible for coordinating and managing the technical details related to simulation-based educational activities for learners across the health sciences. The Clinical Skills Lab consists of 23 outpatient examination rooms managed by an LMS that supports real-time digital audio and video recording.

The Simulation Tech Specialist serves as the point person for setting up and running the cloud-based LMS, ensuring audio/video functionality, ordering and tracking supplies, troubleshooting technical issues, and acting as the super user for the LMS, providing assistance to students, faculty, and other users. The role requires working independently and also as part of a team in a fast-paced environment with tight deadlines.

• Coordinating simulation program activities by setting up simulation rooms including equipment, IT programs, video, headphones, PCs, telephones, microphones and other required systems to ensure successful and timely execution of educational learning experiences, events, and performance evaluations.
• Managing and tracking supplies for all 23 exam rooms, ensuring rooms are fully stocked, equipped, sterilized, and ready for use before client arrival; assigning and communicating the exam rooms used daily according to the master schedule.
• Performing first-line data entry in the LMS for simulation activities (e.g., new students, course exam material, door notes, standardized patient evaluations, faculty scoring rubrics, and write-up templates).
• Setting up and verifying exam flow(s) prior to each event; ensuring functionality and setup according to activity needs.
• Providing first-line technical support for the LMS system, including AV system and data capture software; troubleshooting problems that may arise during events; serving as liaison with offsite technical support when necessary and documenting and following up on issues to ensure fixes are implemented. Serves as super user for the cloud-based LMS.
• Providing timely announcements as the master control during activities.
• Setting up the Clinical Skills Lab in preparation for simulation activities, including equipment, supplies, IT and video.
• Providing care, periodic maintenance and repairs (as appropriate) of simulation center equipment and/or submitting work orders for maintenance; maintaining cleanliness and order of specialized equipment and supplies.
• Assisting faculty with technological equipment, headphones, exam rubrics, and other required systems to ensure a successful and timely observation of students.
• Providing training on recording system and equipment as needed.
• Attending meetings and contributing to committee work as appropriate and assigned by leadership.
• Staying abreast of developments in the field of simulation technology.
• Obtaining certification as a Healthcare Simulation Operations Specialist by the Society for Simulation in Healthcare.
• Participating in U of U Committees as requested.
• Other general duties and functions as assigned.

This position supports interdisciplinary simulation technologies and methodologies in the Eccles Health Science Education Building’s Clinical Skills Lab, running low, mid-range, and high-fidelity simulations through task trainers and simulated participants. It operates the cloud-based LMS and provides technical support to students, faculty, and other users. The role independently manages simulation rooms, applying medical equipment and supplies, IT, recording and playback. It supports Objective Structured Clinical Examinations (OSCEs), Multi-Objective Structured Examinations (MOSPEs), Interprofessional Education (IPE), immersive simulation experiences, and other scheduled simulation learning activities.

Responsibilities may include applying moulage, programming mannequins according to scenarios, task trainer set up and management, and assisting in preparing simulated participants for scenarios/clinical experience. Work is…