Data Center Technician

Responsibilities

• Hardware installation and decommission of enterprise servers and cabling infrastructure.
• Fix and repair of data center hardware and networking infrastructure within Service Level Agreements (SLA).
• Rack and stack of data center equipment, including but not limited to servers, networking devices, monitoring systems and other equipment.
• Landing racks, cabling, power up and handoff of servers to internal provisioning teams.
• Handle daily work through internal tooling systems such as JIRA and Confluence.
• Performs moderately complex problem solving with some assistance and guidance.
• Documentation of activities and strict alignment to SOPs.
• Inventory process:
  Receive, track, and ship data center equipment as needed.
• Install, label, and fix fiber/copper/telecom cables as well as patch panel systems.
• Understand, interpret, and alignment to local site requirements.
• Be punctual in arriving for shifts on time and provide proper handover reports after shift to the next team member(s).
• Provide on-call emergency support at pre-determined times.
• Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.
• Support and receive direction from senior team members.
• Standard assignments are accomplished without assistance by exercising judgment within defined policies and processes to determine the appropriate action.
• Works on problems of moderate scope where analysis of situations of data requires a review of a variety of factors.
• Developing professional expertise, applies company policies and procedures to resolve a variety of issues.

• Knowledge of server/storage/network hardware systems and components.
• Excellent time management skills.
• Detail-oriented with excellent organizational skills.
• Be a good team player.
• Strong interest in learning new DC concepts and technology.
• Dependable and trustworthy.
• Able to work alone and as part of a team.
• Must be able to lift up to 50 lbs.
• Able to climb a 9 ft ladder.
• Strong verbal and written communication skills.
• Shift schedule that rotates. Includes nights, weekends and holidays.
• IT Hardware Concepts knowledge (RAID, Linux/Unix, CLI, etc.).
• Good computer skills.
• Able to stand and walk for extended periods of time.
• Able to work 10-12 hour shifts.
• Any experience with mainstream ticketing systems is a plus.
• Willing to travel as required.
• Client experience is preferred.

• This is a 24/7/365 on-site position in Abilene, Texas, with day/night shifts, weekends and holidays and occasional travel based on business requirements. Consent to processing of biometric data for identity verification and access control may be required.
• Visa sponsorship is not available for this role.

• 2-year or 4-year degree or relevant work experience.
• 2 years of Data Center experience; 1 year of development.
• Linux administration knowledge; ability to run Linux commands.
• Data center networking knowledge.
• Experience in Data Center Infrastructure projects.
• 1 year+ experience in Structured Cabling Copper/Fiber and testing of cables.
• 1 year+ experience in Cooling and Electrical systems concepts inside the data center.
• Experience in repairing and working on Oracle servers is nice to have but not required.

Employment for all candidates is contingent upon passing a background check. The role may require meeting additional client requirements. The posting may indicate the current hiring range and benefits as applicable by location.