Jr Salesforce Administrator

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency. Powered by LOIS
, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc.

as one of the most innovative and fastest-growing technology companies in the country.

The Junior Salesforce Administrator at Filevine supports the ongoing configuration, optimization, and maintenance of our Salesforce environment. This role works closely with senior administrators, Rev Ops, Sales, Support, and Customer Success teams to ensure Salesforce is accurate, efficient, and aligned with Filevine’s operational needs. The ideal candidate is detail‑oriented, eager to learn, and motivated to grow into a more advanced Salesforce or Rev Ops function over time.

• Assist with day‑to‑day Salesforce system administration, including user management (creation, deactivation, permissions, roles, profiles).
• Data maintenance (imports, updates, data hygiene, deduplication).
• Basic configuration of fields, page layouts, list views, queues.
• Document and execute routine audits and data quality checks.
• Monitor system performance and appropriately escalate issues.
• Build and modify automations using Flows, validation rules, and formulas under guidance from senior team members.
• Maintain documentation of business processes, data models, and configuration changes.
• Create and update reports, dashboards, and views to enable data‑driven decision making.
• Gather requirements for enhancements or fixes in partnership with Sales, Marketing, Support, and Customer Success stakeholders.
• Troubleshoot issues, answer Salesforce questions, and provide basic training or resource guides to internal users.
• Collaborate with Rev Ops and IT to ensure alignment on systems, data structures, and integrations.
• Participate in Salesforce enhancement projects such as supporting integrations with Hub Spot, Gong, Outreach, or Filevine’s internal systems, and help test new features, UAT scenarios, and release changes.

• 1–2 years of Salesforce experience (internship, admin support role, or relevant coursework).
• Foundational understanding of Salesforce objects, fields, security, and reporting.
• Strong attention to detail and comfort working with data.
• Desire to grow into a more advanced Salesforce Admin or Rev Ops role.
• Excellent communication and documentation skills.
• Ability to learn quickly and take direction from senior administrators.
• Salesforce Administrator Certification or progress toward it.
• Experience with Salesforce Flow Builder.
• Familiarity with Rev Ops tools.

• Problem‑Solving:
  Able to break down issues and evaluate root causes.
• Curiosity & Learning Mindset:
  Actively looks for more efficient ways to support users and systems.
• Analytical Thinking:
  Capability to interpret data and identify inconsistencies.
• Collaboration:
  
  Comfortable working closely with multiple business units.
• Organization:
  Able to manage multiple small requests and prioritize effectively.

• A dynamic, rapidly growing company, focused on helping organizations thrive.
• Medical, Dental, & Vision Insurance (for full‑time employees).
• Competitive & Fair Pay.
• Maternity & paternity leave (for full‑time employees).
• Short & long‑term disability.
• Opportunity to learn from a dedicated leadership team.
• Top‑of‑the‑line company swag.

Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal‑employment opportunities are provided to all applicants…