Social Media Program Manager

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.

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, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc.

as one of the most innovative and fastest-growing technology companies in the country.

Filevine is looking for a strategic, channel-savvy Social Media Strategy and Channel Manager to lead direction, planning, and execution of our social media presence across Linked In, Meta (Instagram/Facebook), X (Twitter), and Tik Tok.

This person will partner closely with internal creative support (design + writing) and help build a high-performing social media engine: clear strategy, consistent content, strong community presence, and measurable impact.

This role is ideal for someone who can think strategically, run a tight process, and is obsessed with growing social media brand awareness, perception and engagement. The candidate will have a good understanding of best practices for each platform, understands how to build momentum, and can translate business goals into content and channel plans that drive engagement.

• Strategic Ownership:
  Develop and lead a comprehensive social media strategy that aligns with Filevine’s brand and business objectives
• Platform Specialization:
  Define platform-specific growth tactics and content pillars for Linked In, Meta, X, and Tik Tok
• Market Insight:
  Monitor legal tech and Agentic AI trends to proactively pivot strategy based on competitive research
• Editorial Management:
  Own the content calendar and workflow, overseeing the process from initial ideation to final publishing
• Creative
  
  Collaboration:
  
  Brief and partner with designers and writers to ensure all social content meets brand standards and quality
• Cross-Functional Leadership:
  Act as the internal "quarterback" to align marketing, product, and executive teams on messaging and priorities
• Community Engagement:
  Lead the community strategy to maintain a human, intelligent brand voice and manage sentiment across channels
• Data-Driven Optimization:
  Track performance metrics and run A/B tests to translate data into actionable insights and reporting dashboards

• Filevine has a clear, consistent social media strategy and content engine in motion. Social channels feel like a cohesive ecosystem, not disconnected posts
• Content is aligned to platform best practices and business goals (Linked In thought leadership + Tik Tok/Meta reach + X agility)
• Publishing cadence is stable and sustainable
• Collaboration across creative, brand, and stakeholders feels organized and easy
• Establish baseline metrics (followers, engagement, impressions) and define growth KPIs
• Reporting is consistent and the team can clearly see performance and improvement trends

• 4+ years experience managing social media strategy and operations for a B2B brand, SaaS brand, or high-growth company
• Deep platform fluency across Linked In, Meta, X/Twitter, and Tik Tok (can optimize by channel best practices)
• Strong editorial judgment and ability to shape content direction
• Experience owning a content calendar and managing workflows with cross-functional teams
• Strong analytic instincts and ability to interpret platform data
• Highly organized: can manage many moving pieces while keeping standards high. Able to pivot and work on short timelines

• Experience in legal tech, SaaS, marketing to professional services, or enterprise software
• Experience with creator/UGC programs, employee advocacy, and thought leadership programs
• Familiarity with…