Technical Support​/Business Analyst - IT

Technical Support / Business Analyst - IT

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.

Bilingual:
French and English

Shift: Tuesday – Saturday 9:30 AM to 6:00 PM or Sunday – Thursday 9:30 AM to 6:00 AM

Job Description:

• Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs.
• Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization’s systems and capabilities.
• Analyzes business partners operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions.
• Assists in the business process redesign and documentation as needed for new technology.
• Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprises competitive edge.
• May make recommendations for buy versus build decision.
• Bachelor''s Degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience.
• Typically has 3 to 5 years of relevant technical or business work experience.

Technical support, French fluency

To get further details or to schedule an interview,

Shivani Shah at