AV Specialist
Listed on 2026-06-01
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IT/Tech
Technical Support, IT Support, HelpDesk/Support, Systems Administrator
AV Specialist
Job Summary:
The AV Specialist provides AV support for all departments the Spencer Fox Eccles School of Medicine Computer Support team supports. The AV Specialist’s primary function and responsibility is AV support for all classroom and meeting rooms in the Spencer Fox Eccles School of Medicine building. This person will also provide backup support for other buildings and departments that are supported by our team.
- Install, configure, and maintain AV hardware and software systems in conference rooms, classrooms, or event spaces.
- Provide real-time technical support during meetings or events to ensure seamless operation.
- Diagnose and resolve audio, video, and connectivity issues quickly and efficiently.
- Perform routine maintenance and system checks to ensure equipment reliability.
- Assist with AV system upgrades and new installations.
- Provide end‑user support and training for AV systems and conferencing tools.
- Communicate clearly with non‑technical users to resolve issues and explain system functionality.
- Collaborate with IT teams, event coordinators, and external vendors when needed.
Equivalency Statement: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).
Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience.
- Strong familiarity with Windows and Mac operating systems, including system setup, basic troubleshooting, device configuration, and software installation.
- Experience with Extron interfaces and AV control systems, including configuration, operation, and basic diagnostics.
- Working knowledge of online meeting platforms (e.g., Zoom, Microsoft Teams), including setup, troubleshooting audio/video issues, and user support.
- Understanding of audio‑visual signal flow, including microphones, speakers, displays, switchers, and cabling.
Department: 01470 – SOM Computer Support
Location:
Campus
Pay Rate Range: $50,000 – $60,000
Close Date: 6/27/2026
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