AI Specialist

## Description The AI Specialist is responsible for leveraging advanced artificial intelligence tools and methodologies to analyze sales, customer, operational, and market data to identify actionable business opportunities. This role serves as a cross-functional subject matter expert (SME), partnering with organizational leaders to design, implement, and scale AI-driven solutions tailored to the specific needs of each business unit.

The AI Specialist also ensures the secure, compliant, and effective use of AI technologies by working closely with the Information Security (Info Sec) team to establish governance standards, mitigate risk, and ensure adherence to internal policies and external regulatory requirements.
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* Work Experience:

** 3–7+ years of experience in data analytics, AI/ML, or business intelligence roles
* Hands-on experience with AI tools, machine learning models, or large language models (LLMs)
* Strong understanding of data analysis techniques, statistical methods, and predictive modeling
* Experience working with cross-functional teams, including IT and Info Sec, in a governed environment
* Experience with sales analytics, market analysis, or revenue operations
* Experience integrating AI solutions with enterprise systems (ERP, CDP, BI tools)
* Familiarity with AI governance frameworks, cybersecurity principles, and data privacy standards
* Knowledge of prompt engineering and LLM optimization techniques
** Education**:
Bachelor’s degree in data science, Computer Science, Business Analytics, or related field (master’s preferred)
** Skills and general experience**:  
* Atlassian tools (e.g., Jira Software, Jira Service Management, Jira Assets, Confluence)
* Analytical Rigor – Ability to derive meaningful insights from complex datasets
* Business Acumen – Strong understanding of how data translates to business value
* Technical Fluency – Deep knowledge of AI/ML tools, models, and platforms
* Communication – Ability to explain complex AI concepts to non-technical stakeholders
* Change Leadership – Driving adoption of new technologies across diverse teams
* Security & Risk Awareness – Strong understanding of secure and compliant AI usage
* Ethical Judgment – Ensuring responsible, secure, and compliant use of AI
** General physical requirements**:
Light work
** Visual acuity requirements**:  Computer work, close inspection
** Motion and sensory requirements**:  Standing, sitting, lifting, grasping, talking, hearing
* Serve as the internal expert on responsible AI usage, including data privacy, model governance, and risk mitigation
* Work closely with the Info Sec team to ensure AI tools and data usage comply with security standards and policies
* Define and enforce policies for secure AI implementation and usage
* Evaluate and select appropriate AI models (e.g., LLMs, predictive models) based on use case, risk, and performance
* Ensure compliance with internal policies and external regulatory requirements
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