Sr. Data Scientist

Sr. AI Engineer – Packsize

Preferred Locations:
Salt Lake City, UT;
Louisville, KY;
Amsterdam (All Hybrid)

Packsize is redefining the way businesses and their customers use and experience packaging around the world. We build the technology, design the right solutions, and automate the processes that propel the industry forward. To us, packaging is much more than a box—it’s delivering what’s right for our customers, their customers, our people, and the planet.

We are seeking an experienced AI Engineer to partner with our internal Data & Analytics and IT teams to design, build, and operationalize production‑grade AI agents within the Microsoft ecosystem. This role will focus on delivering enterprise‑ready solutions using Microsoft Copilot Studio (low‑code orchestration) and Azure AI Foundry (custom agent development & advanced processing). The engagement will operate in a co‑building model, working alongside consultants and internal teams to deliver initial AI pilot agents while establishing a scalable, governed AI platform.

• Define reference architecture for agentic AI solutions across Copilot Studio and Azure AI Foundry
• Establish design patterns for:
  Retrieval‑Augmented Generation (RAG), Multi‑agent orchestration, Enterprise integrations (SAP, Salesforce, Databricks, SharePoint, Azure Ecosystem)
• Guide use‑case prioritization and platform selection (Studio vs Foundry vs hybrid)

• Build and deploy production‑grade AI agents, including:
  Knowledge & troubleshooting agents, Operational / workflow automation agents, Data and analytics‑driven agents
• Implement:
  Prompt engineering and evaluation strategies, Agent workflows and orchestration logic, API, connector, and system integrations

• Establish enterprise AI guardrails, including:
  Security, RBAC, and identity integration (Entra ), Data access boundaries and governance, Audit logging and monitoring frameworks
• Define and implement:
  Agent lifecycle (draft → pilot → production → retirement), CI/CD pipelines and deployment standards

• Configure and deploy:
  Azure OpenAI / model endpoints, Azure AI Search (vector + semantic retrieval), Application Insights / Log Analytics monitoring
• Build and support:
  Copilot Studio environments and orchestration layers, Azure AI Foundry‑based custom agent services

• Work directly with consultants and internal teams to:
  Co‑build pilot agents, Facilitate adoption and value‑based outcomes
• Partner with data engineering team on:
  Data product and semantic layer alignment, AI orchestration, Observability and feedback loops
• Enable internal teams on:
  Agent design patterns, Responsible AI practices, Ongoing support and scaling

• Technical Expertise: Strong experience with Azure AI services (Foundry, Cognitive Services, AI Search), Microsoft Copilot Studio / Power Platform, Cloud‑native architecture (Azure), building conversational AI / chatbot / agent solutions, RAG pipelines and LLM‑based applications, API integrations, MCP frameworks, and enterprise workflows
• Architecture & Engineering: Proven ability to design scalable, secure AI platforms, hybrid architectures (low‑code + pro‑code), experience with MLOps and CI/CD pipelines, monitoring and observability (App Insights, logging, tracing), secure cloud networking and identity, validating and optimizing AI systems, evaluating and selecting AI platforms and tools (cloud‑native and third‑party), defining design patterns, standards, and guardrails for AI solutions, balancing rapid experimentation with maintaining platform consistency and avoiding fragmentation
• Governance & Responsible AI: Experience implementing AI governance frameworks, data security, privacy, and compliance controls, lifecycle management and deployment gating, understanding of regulatory considerations (e.g., data privacy, AI compliance risks), experience with auditing, monitoring, and incident response for AI systems in production
• 5+ years in cloud / data / AI engineering or architecture roles
• 5+ years in software…