Senior AI-Enabled DevOps Engineer

At Point Click Care  our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder‑led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long‑term and post‑acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At Point Click Care , we empower our people to be the architects of a smarter healthcare future; one that is human‑first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision‑making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact.

It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives.

For Remote Roles
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If this role is remote, there will be in‑office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but are not limited to, onboarding, team events, semi‑annual and annual team meetings.

For Hybrid Roles
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If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but are not limited to, weekly/bi‑weekly/monthly events in the office with your specific team. This is a requirement for this role.

Point Click Care  builds cloud platforms that power safer, more connected care for millions of patients. As a Senior Dev Ops Engineer, you will design, build, and operate scalable cloud infrastructure and developer platforms that support both application and AI‑driven workloads. You are a strong individual contributor who owns complex systems end‑to‑end, improves reliability and automation, and partners closely with software and data teams to bring services and models into production.

You balance delivery and quality, applying Dev Ops and SRE best practices to improve developer velocity, system reliability, and operational insight.

You will be part of our growing team of top engineers with the ability to directly impact the success of the organization. You'll be a part of the Dev Ops team reporting to the Dev Ops Team Lead and working alongside our other Dev Ops Engineers. You'll work day to day with the Software Engineering team as well as our IT team.

• Design, implement, and operate cloud‑native infrastructure for production workloads.
• Build and maintain CI/CD pipelines for applications and ML systems.
• Develop and manage infrastructure‑as‑code to ensure consistency, scalability, and repeatability.
• Improve deployment reliability through automation, testing, and rollout strategies.
• Support AI/ML workloads, including model deployment, scaling, and monitoring.
• Integrate AI‑assisted tools into Dev Ops workflows to improve alert quality and noise reduction, incident triage and root‑cause analysis, and capacity planning and performance optimization.
• Design and maintain observability solutions using metrics, logs, and traces.
• Participate in on‑call rotations and lead incident response for complex issues.
• Continuously improve system resilience through proactive automation.
• Partner with application, platform, and data teams to deliver reliable systems.
• Provide technical guidance and code reviews for devops team…