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IT Helpdesk Associate: First-Line Support
Job in
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listed on 2026-06-21
Listing for:
PAC
Full Time
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
PAC in Salt Lake City is seeking a Customer Support Technician to deliver first-level technical assistance via phone, email, and chat. The role requires logging and tracking support requests, troubleshooting issues, and educating end-users on best practices for technology tools.
The ideal candidate must possess excellent communication skills, a strong understanding of desktop operating systems, and a commitment to maintaining data security.
Join us in a culture of compassionate care and benefit from a comprehensive support package including health coverage, PTO, and retirement planning.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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