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IDR Gateway Support Specialist | Multi-Channel
Job in
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listed on 2026-06-23
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-23
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Technical Support Analyst in Salt Lake City, Utah. This role involves providing intermediate-level customer support for IDR Gateway sign-up and related activities, ensuring timely resolution and adherence to service agreements.
The ideal candidate will have at least 3 years of customer support experience, excellent communication skills, and the ability to adapt to new processes. This position also requires U.S. citizenship and the ability to obtain a Public Trust clearance.
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