IT Specialist

POSITION SUMMARY

IT Specialist – Provides user support in the Information Technology Department.

Monday – Friday, 8:30 AM to 5:00 PM.

• Provide user support on day‑to‑day IT issues in assigned geographical area.
• Serve as site support technician issues in assigned geographical area.
• Provide technical assistance to computer system users.
• Answer questions and resolve computer problems for clients in person, via telephone or from remote location.
• Other tasks as assigned.

All employees must adhere to the Company “RIGHT” Values:
Respect, Integrity, Growth, Humility, and Teamwork.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements, listed below, are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Applicants must be 18 years old or older, be authorized to work in the U.S., and have a valid driver's license and professional appearance.

Two years experience in IT service and technology.

Experience preferred with Windows, MacOS and iOS, DNS, DHCP, Printers, Active Directory, and network troubleshooting.

Desktop/Laptop management, Software installation and troubleshooting, use of Help Desk Ticketing systems, Internet, Microsoft Office Products

While performing the duties of this job, the employee is regularly required to stand and walk, talk and hear, and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee may need to lift up to 50 pounds.

Office environment with visits to automobile dealerships.