Information Systems Engineer

Information Systems Engineer Job Summary

We invite you to join our modern and forward-thinking IT group. Bepart of a robust team of systems administrators, business intelligence developers, full stack software developers, data architects, IT project managers, and technical support analysts. Our stakeholders include faculty and staff that are dedicated to accelerating the translation of clinical research to the bedside. We work hand-in-hand with our customers as business partners as wemake it our daily mission to facilitate clinical research by ensuring the technology (both traditional and emerging) matches business needs.

The Data Coordinating Center's IT group has an immediate need for an Information Systems Engineer. This position will report directly to the IT Supervisor. The Information Systems Engineer is essential in upholding and enhancing the technical framework of our research data center, which operates continuously to support critical research activities. The role demands a professional with extensive experience in on-premises data center management, and a strong acumen in security protocols.

The successful candidate will be proficient in creating and maintaining server environments and will value the autonomy of their role while appreciating the dynamics of working within a supportive and collaborative IT team.

The Utah DCC offers a career ladder for Information Systems Engineer and provides growth and professional development opportunities.

To learn more about the Utah DCC visit (Use the "Apply for this Job" box below)./UtahDCC

• Maintains data center hardware throughout its lifecycle, including installation, configuration, firmware updates, troubleshooting, repair coordination, and decommissioning to ensure reliability and performance.
• Manages virtualized environments, administering hypervisor platforms and host systems, including firmware management, capacity planning, performance tuning, troubleshooting, and hardware lifecycle support.
• Design and implement secure, and resilient system environments tailored to customer requirements and feedback.
• Provides technical leadership and mentorship to systems administrators and junior engineers, fostering knowledge sharing and professional development.
• Conducts root cause analysis of complex system issues, identifying systemic improvements and long-term solutions.
• Performs maintenance, updates, and upgrades for servers, desktops, and specialized applications to ensure optimal performance, reliability, and alignment with operational needs.
• Manage Active Directory, including group policy and preference settings, to ensure secure and efficient user access control.
• Administer database and web services, offering end‑user support to facilitate smooth operations and accessibility.
• Implement security tools and strategies, planning and executing rollouts to strengthen system defenses.
• Monitor system performance and health, proactively identifying and addressing potential issues to prevent disruptions.
• Execute additional responsibilities as needed, adapting to evolving departmental IT requirements and projects.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.

Design, develop, maintain, and support technical infrastructure that includes network, hardware, database and/or system software components. Conduct analysis of organization's business problems and lead the evaluation, development, and recommendation of specific technology products and platforms to provide cost‑effective solutions that meet business and technology requirements. Research and design best‑fit infrastructure, network, database, and/or security architectures. Guide configuration, debugging, and support for infrastructure and ensure all quality and change control standards are met.

Assist with root cause investigations and provide recommendations for preventative measures. Proactively address gaps with existing support processes, documentation, etc. and prioritize accordingly.…