Clinical System Engineer
Listed on 2026-07-02
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IT/Tech
Technical Support, Systems Engineer
Job Title
This position follows a hybrid schedule, and the selected candidate will be expected to report on site at either our Salt Lake City, Raleigh/Durham or St. Louis offices 2-3 days per week.
Position SummaryProvide technical support, training, troubleshooting, and consultation to internal and external customers for the diagnostic test systems marketed by bioMérieux. Utilize electrical/mechanical skills to provide instrument hardware and technical support for bioMérieux systems. Coordinate efforts with Clinical Application Specialists to provide world-class system support for all internal and external customers. A Clinical System Engineer promotes teamwork and cooperation, removes barriers to productivity, and creates an enthusiastic/positive work environment.
PositionDuties
- Bachelor degree required in Electronic Technology, Computer Science, Biomedical Engineering, Mechanical Engineering, Electrical Engineering, Biotechnology, or related field or equivalent technical school or military training.
- 2+ years of professional related experience in troubleshooting in mechanical, electrical, vacuum, laser systems, or related experience required.
- Education Substitution:
In lieu of a Bachelor's degree, 6+ years of relevant experience, defined above, is required. - Experienced in resolving customer problems and providing a high level of customer satisfaction.
- Biomedical instruments experience preferred.
- Experience with bioMérieux products and Salesforce a plus.
- Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes.
- Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy.
- Technical learning aptitude to quickly understand and acquire new technical knowledge and skills.
- Effective and efficient problem analysis that leads to high-quality decisions.
- Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity.
- Organizing work and resources efficiently to ensure smooth operations
- Ability to cooperate with others at all levels including leadership
- Effective written and verbal communication skills.
- Skilled in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel Advanced: demonstrates deep knowledge; manages complex tasks and integrates multiple tools independently
- Proficiency in basic networking skills.
- Ability to remain in stationary position, either sitting or standing, for prolonged periods
- Travel requirements include Domestic travel up to 5%
The estimated salary range for this role in Utah, North Carolina or Missouri is between $63,900 - $90,600. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bio Merieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer.
In addition, bioMérieux offers a competitive Total Rewards package that may include:
- A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options
- Company-Provided Life and Accidental Death Insurance
- Short and Long-Term Disability Insurance
- Retirement Plan including a generous non-discretionary employer contribution and employer match.
- Adoption Assistance
- Wellness Programs
- Employee Assistance Program
- Commuter Benefits
- Various voluntary benefit offerings
- Discount programs
- Parental leaves
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