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SaaS Technical Support Engineer — API & Incident Specialist
Job in
Salt Lake City, Salt Lake County, Utah, 84101, USA
Listed on 2026-07-07
Listing for:
DevSavant
Full Time
position Listed on 2026-07-07
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Dev Savant is looking for a Technical Support Engineer to join their support team in the United States. The role involves resolving escalated technical issues related to APIs, backend systems, and integrations.
The ideal candidate should have experience in SaaS environments, strong troubleshooting skills, and the ability to communicate effectively. Responsibilities include leading incident management, maintaining documentation, and managing ticket queues to ensure prompt resolutions.
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