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Mac L1 Support Engineer - Onsite IT Helpdesk; macOS
Job in
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listed on 2026-07-15
Listing for:
Milestone Technologies, Inc.
Full Time
position Listed on 2026-07-15
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Milestone Technologies, Inc. is seeking an L1 Support Engineer to provide first‑line technical assistance for end users in Salt Lake City, UT.
The role focuses on resolving basic IT issues, managing service requests, and escalating complex problems as needed. The successful candidate will handle phone, email, and chat inquiries, support Outlook/Teams, and maintain accurate records while following SOPs and SLAs.
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