Technology Facilitator
Listed on 2026-07-16
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IT/Tech
IT Support, Technical Support, Systems Administrator
Technology Application Facilitator Job
Date Posted: 7/8/2026
Location:
Educational Technology
Date Available:
As soon as possible
Closing Date: 07/15/2026
Please note that this posting closes at 3:00 pm on the date listed above.
To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skills, training, education, responsibilities, abilities; the machines, tools and equipment used; background; and any licenses or certifications required. Physical, punctual, reliable, and predictable regular attendance is an essential job function.
Job SummaryThis position provides educational context and guidance to the Information Technology Division. The role serves as a primary liaison for software and web application implementation, troubleshooting, and professional learning between Information Technology and school and district staff and administrators. The position is responsible for designing and providing professional learning and technical support for a comprehensive range of technology applications utilized across district schools.
EssentialFunctions
- Application Facilitation & Support
- Serve as the primary application facilitator for core District technology applications, including Google Workspace for Education, Microsoft Office 365, the district learning management system (LMS), and the student information system (SIS).
- Provide advanced troubleshooting for authentication, identity management, and application availability issues for all assigned district platforms.
- Assist with the support, optimization, and integration of secondary administrative applications, including automated phone, email, and text notification systems.
- Ensure all relevant help tickets and service requests are handled thoroughly, professionally, and in a timely manner.
- Professional Learning & Instructional Alignment
- Design, develop, and deliver high-quality, continuous professional learning on a broad range of dynamic and relevant educational technology applications.
- Facilitate both in-person and synchronous/asynchronous online professional learning sessions tailored for individuals, school cohorts, or district-wide staff groups.
- Create, publish, and maintain comprehensive digital tutorials, help documentation, knowledge-base articles, and website resources using screen recording, web conferencing, and video editing tools.
- Data Systems, Lifecycle Operations & Quality Assurance
- Execute critical district-wide data lifecycle tasks, including annual school year rollovers, automated student/staff account maintenance, and device inventory record management.
- Build, test, and optimize custom digital forms, database pages, dynamic reports, and automated administrative workflows.
- Act as the strategic operational link between Information Technology engineering teams and school/district staff to ensure reliable, secure, and highly functional technology application access.
- Other duties as assigned.
- Platform Mastery
:
Deep technical proficiency across all Google Workspace for Education, Microsoft Office 365 enterprise, District learning management system (LMS), and educational administration products. - Instructional Design & Multimedia Production
:
Demonstrated proficiency in designing comprehensive modern learning experiences and utilizing modern video editing, screen casting, and web conferencing suites to scale learning. - Communication & Interpersonal Skills
:
Exceptional oral, written, and cross-departmental communication skills, including a demonstrated ability to translate complex technical processes into accessible educational context. - System Agility
:
Strong analytical skills to rapidly learn, adapt to, and implement changes in rapidly evolving technical infrastructures and modern K-12 educational environments. - Office System Operations
:
Competency operating and interacting with standard modern business office machines, peripherals, and software suites.
- Requires one of the following:
- A bachelor's degree or higher from a regionally accredited institution in Information Technology, Educational Technology, Computer Science, or a closely related field; OR
- A high school diploma or GED equivalent combined with a minimum of four (4) or more years of verified, documented experience in one of the following specific tracks:
- Computer technology professional learning, systems administration, or technical support positions;
- A contract secretary or registrar position within Granite School District;
- An enterprise-level data compilation, system administration, or database analysis role; or
- A closely related technical operational field.
- Not applicable.
- Problem Resolution
:
Empowered within the defined scope of work to proactively identify software or application problem areas, isolate underlying…
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