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ITSM Administrator: Ivanti Neurons & IT Ops Lead
Job in
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listed on 2026-07-17
Listing for:
CaptionCall
Full Time
position Listed on 2026-07-17
Job specializations:
-
IT/Tech
Systems Administrator, IT Support, IT Specialist
Job Description & How to Apply Below
Sorenson Communications seeks an IT Service Management Administrator to drive administration, governance, and continuous improvement of our ITSM environment, owning Ivanti Neurons for ITSM and supporting Pager Duty and Jira platforms.
Responsibilities include configuring workflows, maintaining the service catalog, ensuring security and data integrity, and collaborating with Service Desk, NOC, and SRE teams to enhance automation and operational maturity.
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