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ITSM Incident & RCA Analyst
Job in
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listed on 2026-07-17
Listing for:
Goldman Sachs
Full Time
position Listed on 2026-07-17
Job specializations:
-
IT/Tech
Systems Analyst, IT Business Analyst, IT Consultant
Job Description & How to Apply Below
Goldman Sachs in Salt Lake City is seeking a Workforce Management Analyst to support IT Service Management activities, including Incident, Problem, and Change Management.
You will help ensure incident work is linked to underlying problems, coordinate RCA sessions after major incidents, and collaborate with IT teams to improve operational efficiency and service quality. This role requires strong communication, problem-solving, and organization.
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