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Knowledge Management Coordinator: Student AI & Library Chat
Job in
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listed on 2026-07-18
Listing for:
The Chronicle Of Higher Education, Inc.
Apprenticeship/Internship
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
Information & Knowledge Management -
Education / Teaching
Information & Knowledge Management
Job Description & How to Apply Below
University of Utah is seeking a Knowledge Management Coordinator to support the student-facing AI chatbot and the Marriott Library chat system. You will maintain knowledge bases, update content, and align digital tools with student support needs across campus.
Responsibilities include assisting with CRM workflows, front-desk support, user assessments, and continual service improvements in collaboration with library leadership.
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