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IT Helpdesk Analyst - Entry-Level Support & Onboarding
Job in
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listed on 2026-07-22
Listing for:
Black Diamond Equipment, Ltd.
Full Time
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Black Diamond Equipment, Ltd. in Salt Lake City is looking for an entry-level Service Desk Analyst to handle tickets, answer user questions, and resolve common hardware, software, and access issues.
You will work with the IT team to escalate complex problems and support day-to-day operations, maintaining accurate documentation and strong customer service. You’ll assist with onboarding, workstation setup, and equipment requests, while learning from escalated cases and following IT security
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