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Ops Manager: Zendesk & AI Workflow Architect
Job in
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listed on 2026-07-25
Listing for:
Varo Bank
Full Time
position Listed on 2026-07-25
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
Varo Bank is seeking a Support Operations Manager to own, optimize, and scale our core contact center technology environment. You won't manage a team of agents; you will manage the ecosystem that enables them to succeed.
This is a pivotal project time as we implement Decagon for AI-driven workflows, integrating Zendesk, Airtable and cloud telephony. You will be the strategic owner of this rollout alongside our platform stack, ensuring seamless workflows, clean data, and alignment with business
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