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Knowledge & AI Content Architect
Job in
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listed on 2026-08-03
Listing for:
JobNimbus
Full Time
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
Information & Knowledge Management
Job Description & How to Apply Below
Job Nimbus is seeking a Knowledge Program Specialist to own the knowledge loop across our Customer Experience organization. You will ensure the knowledge base is accurate, useful, and aligned to AI infrastructure, identifying gaps from AI signals and driving content, coaching, or escalation to close them.
In this role you will build taxonomy and information architecture, manage a content lifecycle from intake to retirement, review AI queries for gaps, and collaborate with Support, Marketing,
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